OUR RESPONSE TO COVID-19
We are comitted to serving the needs of our agents, customers, and employees
Our business continuity plans have already been deployed to minimize any disruption caused by the impact of COVID-19 to our policyholders. For the safety of our employees and to comply with state guidelines for essential employees and operations, most of our NLC team has already successfully transitioned to work from home. Feedback has been that we continue to provide our high standard of service. Thank you for your support throughout this transition!
We're here for you
During this difficult time, we understand our customers may be experiencing financial hardships. While you're doing your part to fight this pandemic, we're offering some ways to make things easier.
What can I do?
You may also want to have your agent review your policy to see if there are any premium savings available via additional credits that you may qualify for, or to explore coverage adjustments that reflect current circumstances – i.e. changes in vehicle usage, coverages or deductibles.
We hope these actions, along with those provided by other businesses, state, and federal authorities will help provide you additional piece of mind. We will continue to monitor developments related to COVID-19 and will notify you if any changes or extensions are necessary to any of these actions.